aloftLegal Notice
We at aloft operate an online entertainment platform available only where local law permits. This notice explains our service scope, user responsibilities, and how we handle your access across supported jurisdictions.
Our commitment is transparency. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users access aloft at their own discretion and are responsible for verifying that their use complies with the laws applicable to their location. Whether you are based in Jakarta, Surabaya, Bandung, Medan, or elsewhere, our platform operates under the principle that access and use remain your responsibility to validate against local statute.
aloft provides sportsbook markets (football, Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All services on our platform are contingent on your jurisdiction's legal framework.
Service Availability and Eligibility
We do not offer aloft services to users in jurisdictions where online wagering is prohibited. Our platform does not hold licenses specific to any country; rather, we operate on the principle that users must independently verify compliance with their own local law before accessing our service. If your jurisdiction restricts or prohibits online entertainment wagering, you may not use aloft.
Account eligibility on aloft requires that you meet the minimum age requirement set by your jurisdiction (typically 18 or higher, depending on local statute). You affirm that you meet this requirement upon registration. We do not verify age through automated means; users self-declare compliance. Providing false information during account creation violates our terms and may result in account suspension.
Payment methods on aloft include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These payment rails are provided by third-party processors and operate under their own terms. We do not guarantee payment availability in all regions or at all times.
User Responsibility and Local Law
Users are solely responsible for verifying that their access to and use of aloft comply with the laws of their own jurisdiction. We do not offer legal advice. If you are uncertain about the legality of online wagering in your location, we advise you to consult local legal counsel before creating an account. aloft reserves the right to suspend or terminate access to any user or region where we determine that continued service would violate applicable law or our operational policy.
Our Policy and Commitments
We at aloft undertake to operate our platform with transparency and integrity. We do not make claims about licensing, regulation, or geographic approval that we cannot substantiate. Our data and privacy practices are outlined in our Privacy Policy; your account information on aloft is processed in accordance with that policy and applicable data-protection law.
Account verification on aloft requires submission of identity documents (ID card, passport) and proof of address (utility bill, bank statement). These documents are used to verify your identity and comply with anti-money-laundering obligations. We retain these documents in a secure environment and do not share them with third parties except where required by law.
Withdrawal requests from aloft are processed according to our standard settlement timeline, subject to verification windows. We do not guarantee subject to verification; processing times depend on your payment method and bank. Delays may occur during public holidays (Idul Fitri, Idul Adha, Imlek) or due to technical issues beyond our control.
Key commitments
- We operate only where local law permits
- We do not make unsubstantiated licensing claims
- We require identity and address verification
- We do not share your data outside legal obligations
- Users remain responsible for jurisdictional compliance
Contact for Legal Inquiries
If you have questions about our legal standing, service availability in your jurisdiction, or wish to report a compliance concern, please contact our legal team via our support channels on aloft. We respond to inquiries in English and process requests according to applicable law. Requests for account closure or data deletion are handled separately and may take up to 30 days to complete.
This legal notice is subject to change at our discretion. We will notify users of material changes via email or through notification on our platform. Continued use of aloft following such notice constitutes your acceptance of the updated terms.